STORE POLICY

(Drafted on March 11, 2019, last updated for Plansell Oy on June 25, 2025)

This privacy policy explains what types of personal data we may collect from our customers when they place orders or contact us via the puhtis.com website. It describes the purposes for which the data is used and how it is protected. By using our website and services, the customer accepts the terms of this privacy policy.

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We reserve the right to update this policy by publishing a new version on our website. Continued use of the website and our services after a new version is published constitutes acceptance of the updated terms.

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Data Controller
Plansell Oy (Business ID: 2411612-0)
Lehtotie 9, 01730 Vantaa, Finland

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Contact Person Responsible for the Register
CEO Kari Rännäli
Email: info@puhtis.com
 

Name of the Register
Plansell Oy’s Customer and Marketing Register

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Legal Basis and Purpose of Processing Personal Data

Customer data is used for:

• Managing customer relationships and order processing

• Communication, sending newsletters and bulletins

• Marketing and service development

• Handling customer feedback

• Research and statistical purposes within the limits permitted by EU and national data protection legislation
   

Data Stored in the Register

• Name, address, email, and phone number of individuals

• Information related to orders, payments, and deliveries

• IP addresses and data collected through cookies

• Customer feedback and information provided via forms

• Data collected via social media platforms
   

Regular Sources of Data

• Information provided directly by the customer

• Website forms, orders, and customer service channels

• Public registers and contact information services
   

Data Retention

Personal data is retained only as long as necessary for the purpose for which it was collected. The data is reviewed and updated as needed.
 

Disclosure and Transfer of Data

Data may be disclosed:

• To Plansell Oy’s partners only to the extent required to provide the services

• To authorities, as required by law

• Outside the EU or EEA when technically necessary, such as for server infrastructure
   

Data Protection

The data is protected both technically and physically using up-to-date methods. Access is restricted and protected with personal credentials. All data is processed confidentially.
 

Cookies

The website uses cookies to develop its services and improve user experience. Cookies may be used to collect data such as website usage, popular content, and user browsers.
 

Right to Access and Correct Data

Everyone registered has the right to access their stored data and request correction or deletion of incorrect or outdated information. Requests must be submitted in writing to the data controller.
 

Right to Be Forgotten and Other Rights

Registered individuals have the right to request deletion of their data and to prohibit direct marketing. Data protection requests can be submitted by email or in writing.

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More information: info@puhtis.com

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